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Volcanos Steakhouse Family Rewards Program

Get Rewarded At Volcanos

At Volcanos Steakhouse, we believe in showing our appreciation for choosing us. That’s why we’re excited to introduce Volcanos Family Rewards – our loyalty program created to enhance your dining experience and give back to you in a meaningful way.

How It Works

Every time you dine with Volcanos, whether it’s a casual meal with friends or savouring one of our signature steaks – you’ll earn points.

The more you dine, the more rewards you unlock:

1,000 Points:

Receive a $50 gift card for your next visit

3,000 Points:

Enjoy a $150 gift card and a premium 2-piece knife set valued at $120!

Family Rewards Program T&C's

Here’s how you can make the most of your rewards:

Earning Points

  • Every time you dine at Volcanos Steakhouse, you earn 1 point for every dollar spent! Collect 1,000 points to get a $50 gift voucher, or save up 3,000 points to receive a $150 gift voucher plus a Premium Steak Knife Set.

Redeeming Points

  • Use your unique QR code to redeem points and claim rewards. Make sure you are registered in our system to participate.
  • You can choose to redeem your gift card as soon as you hit 1,000 points, or save up for a bigger reward at 3,000 points.
  • Once you reach 1,000 points, you can redeem your $50 voucher or continue accumulating points toward bigger rewards.

Reward Restrictions

  • Points cannot be used to pay for your meal directly. They are only valid for redeeming rewards such as gift vouchers or premium items.

Tracking Your Points

  • If you’ve earned enough points but can’t redeem them automatically, our staff can help process a manual redemption for you.
  • There are no automatic notifications when you reach point milestones, so please track your balance through your account.

Where and When to Redeem

  • Points can only be redeemed when dining in-store at any Volcanos Steakhouse location. They are not valid for online or takeaway orders.

Point Expiration

  • All points will expire on 30 June 2025, so make sure to use them before then!
  • Our system currently doesn’t send notifications when points are about to expire. We recommend regularly checking your balance.

Loyalty Program Terms

  • Points can be redeemed at all Volcanos Steakhouse locations.
  • Volcanos Steakhouse reserves the right to update the program terms and conditions, so stay informed!

Feel free to ask our friendly staff in-store or get in touch via our chat tool if you have any questions about the Family Rewards Program.